Crime scene cleaners at work

Professional Biohazard Remediation When You Need It Most

Bio Recovery is a nationwide biohazard remediation company specializing in crime scene cleanup, suicide and unattended death cleanup, blood and bodily-fluid remediation, infectious disease disinfection, commercial biohazard cleanup, and other specialized remediation services.

For more than 20 years, we’ve helped families, businesses, government agencies, law enforcement organizations, healthcare facilities, and property owners safely navigate the aftermath of traumatic and hazardous events.

We’re available 24 hours a day, 7 days a week. Call us at (888) 752-5001

Who Is Bio Recovery?

Bio Recovery specializes in the cleanup and remediation of environments affected by trauma, death, crime, blood, bodily fluids, infectious disease, and other biohazardous conditions.

We understand that when an incident happens, the cleanup is often only one of many things you have to think about.

You may be trying to determine:

  • What needs to be cleaned?
  • Is the property safe?
  • What can be saved?
  • What needs to be removed?
  • Who is responsible for the cleanup?
  • Will insurance cover the work?
  • How quickly can someone respond?
  • What happens next?

Our job is to help answer those questions and handle the remediation professionally.

You don’t need to become an expert in biohazard cleanup. That’s our job.

More Than 20 Years of Specialized Experience

Biohazard remediation isn’t ordinary cleaning.

For more than two decades, Bio Recovery has focused on specialized cleanup situations that require professional training, equipment, safety procedures, and discretion.

Our experience includes:

  • Crime scenes
  • Homicides
  • Suicides
  • Unattended deaths
  • Blood and bodily-fluid contamination
  • Decomposition
  • Infectious disease
  • Hoarding environments
  • Vehicle biohazards
  • Commercial biohazard incidents
  • Other hazardous and traumatic situations

We’ve worked with individual families as well as businesses, government organizations, law enforcement agencies, military organizations, healthcare facilities, and other institutions.

Our experience allows us to approach each situation with both technical knowledge and an understanding of the people affected by it.

What We Do

Specialized Biohazard Remediation

Our services include:

Our focus is always the same: identify the affected areas, safely remediate contamination, properly handle affected materials, and help return the environment to a safe and usable condition.

Why Biohazard Cleanup Requires a Specialist

A biohazard situation isn’t simply a mess that needs to be cleaned.

Blood and bodily fluids can potentially contain bloodborne pathogens. Decomposition can affect materials and create persistent odors. Crime scenes can involve contamination that extends beyond what is immediately visible.

That’s why professional remediation can involve:

  • Hazard assessment
  • Containment
  • Personal protective equipment
  • Specialized cleaning
  • Disinfection
  • Material removal
  • Biohazard waste handling
  • Odor remediation
  • Restoration

Our technicians follow detailed remediation procedures designed for the type and extent of contamination involved.

Learn How Biohazard Cleanup Works Step by Step

Our Expertise

Experience Is More Than a Number

We’ve encountered a wide range of biohazard and trauma situations over the years.

That experience matters because no two cleanup situations are exactly alike.

A small blood cleanup in a private residence can require a very different approach from a commercial biohazard incident, unattended death, or crime scene.

Our teams understand how to adapt the remediation process to the:

  • Type of incident
  • Extent of contamination
  • Property type
  • Materials affected
  • Potential hazards
  • Customer’s circumstances

We combine that technical experience with clear communication so you understand what we’re doing and why.

Our Technicians & Training

Trained Professionals for Specialized Work

Biohazard remediation requires specialized training.

Our technicians are trained and certified to perform biohazard cleanup, and our company publicly identifies professional credentials including IICRC certification, an OSHA Outreach Instructor on staff, and EPA Lead-Safe Certified Firm status.

We also use established procedures involving PPE, containment, cleaning, disinfection, and biohazard-waste handling.

We believe customers should be able to understand what those credentials actually mean rather than simply seeing a collection of certification logos.

See Our Certifications & Technician Training

Safety Is Part of Our Job

We don’t believe professional remediation should be based on simply making a contaminated area look clean.

Our technicians use specialized equipment, cleaning and disinfecting products, protective equipment, and established remediation procedures appropriate to the situation.

Our service information references OSHA, EPA and CDC guidance as part of our safety and remediation practices.

Where applicable, we also use EPA-registered disinfectants and follow appropriate procedures for handling and disposing of contaminated materials.

Our goal is to address the contamination—not just the appearance of the contamination.

Who We Serve

Bio Recovery works with people and organizations facing very different circumstances.

Families & Homeowners

We help families and homeowners deal with the aftermath of deaths, suicides, accidents, crimes, and other traumatic events.

Property Owners & Landlords

We help property owners address biohazard contamination and prepare affected spaces for appropriate next steps.

Businesses

We provide commercial biohazard remediation designed to address contamination while helping minimize disruption to business operations.

Property Managers

We work with property managers dealing with incidents in apartments, rental properties, and other managed buildings.

Government & Law Enforcement

We’ve provided specialized cleanup services for government and law enforcement organizations.

Healthcare & Institutional Facilities

We provide specialized remediation for healthcare and other institutional environments where biohazard contamination requires professional handling.

Our Experience With Organizations

Bio Recovery’s public service materials identify experience working with organizations including the New York Police Department, U.S. Department of Homeland Security, Port Authority of New York and New Jersey, U.S. Army, U.S. Postal Service, FBI, City of New York, and CDC, among others.

These relationships are an important part of our professional history.

But whether we’re working with a federal agency, a national business, or a family dealing with an unexpected death, our responsibility is the same:

Show up professionally. Protect the people involved. Do the work correctly.

Discretion Is Part of Our Service

Many of the situations we respond to are deeply personal.

Families may be grieving. Employees may be dealing with trauma. Neighbors may be asking questions. Businesses may be trying to protect their customers and employees.

We understand that the last thing you need is additional attention.

That’s why we emphasize discretion and professionalism throughout our response.

Our teams use unmarked vehicles and approach each property with respect for the privacy of the people involved.

Compassion & Communication

The People Matter, Too

Our technicians and office staff are trained not only to perform remediation work, but also to communicate with customers with compassion, clarity, and transparency.

That’s important because you may be calling us at a moment when you have never dealt with anything like this before.

You shouldn’t have to know the terminology.

You shouldn’t have to know what equipment is required.

And you shouldn’t have to know what can or cannot be safely cleaned.

We’ll explain the process and help you understand your options.

Specialized Teams

Different biohazard situations can require different expertise.

Our field teams have experience with specialized situations including:

  • Suicide cleanup
  • Crime scene cleanup
  • Hoarding cleanup
  • Unattended death cleanup
  • Blood cleanup
  • Infectious disease
  • Commercial biohazard remediation

Some of our technicians have also been personally affected by circumstances similar to those our customers experience. For some, that experience was part of what motivated them to enter this field and help others.

We understand that this work is about more than cleaning.

It’s about helping people move forward.

Our Approach

What Happens When You Call Bio Recovery?

  1. You contact us

Our team is available 24/7 to discuss the situation.

  1. We listen

We ask questions about what happened, the property, and the affected areas.

  1. We assess

We determine what type of remediation may be required.

  1. We explain

We’ll explain the process and what you can expect.

  1. We remediate

Our trained technicians perform the appropriate cleanup, disinfection, material removal, and waste handling.

  1. We help you move forward

Once remediation is complete, we’ll explain what was done and discuss any additional restoration or next steps that may be appropriate.

See The Biohazard Cleanup Process

Insurance & Financial Assistance

We understand that biohazard cleanup can create an unexpected financial burden.

Depending on the circumstances and your insurance policy, some or all of the cost may be covered.

Our team can provide information and documentation to help you navigate the insurance process.

We also try to help uninsured and low-income customers identify victim-services organizations and government resources that may provide financial assistance.

Insurance coverage varies by policy and circumstance.

Learn About Pricing & Payments

Does Insurance Cover Crime Scene Cleanup?

Why Customers Choose Bio Recovery

Specialized Experience

Biohazard remediation is our specialty. We don’t approach these incidents as ordinary cleaning jobs.

24/7 Availability

Biohazard emergencies don’t happen according to a convenient schedule. Our team is available around the clock.

Professional Training

Our technicians receive specialized training for biohazard remediation and safety.

Discretion

We understand the private and sensitive nature of the situations we handle.

Nationwide Service

We provide biohazard remediation services across the country through our service network.

Compassionate Communication

We explain what we’re doing and why, without expecting you to already understand the remediation process.

Our Commitment to You

At Bio Recovery, our mission is straightforward:

Treat people with compassion. Approach hazardous situations professionally. Communicate clearly. And perform the remediation responsibly.

Whether we’re responding to a traumatic event at a family home, a biohazard incident at a business, or a specialized request from a government organization, we understand the responsibility that comes with entering someone’s property during a difficult moment.

We stand behind our work and strive to provide the level of care and professionalism our customers deserve.

How to Evaluate a Biohazard Cleanup Company

We don’t expect customers to choose a remediation company based solely on our claims.

If you’re comparing providers, we recommend looking at:

  • Experience
  • Technician training
  • Certifications
  • Insurance
  • Availability
  • Response time
  • Safety procedures
  • Waste-disposal practices
  • Reviews
  • Communication
  • Discretion
  • Insurance assistance

We’ve created a guide to help you evaluate these factors.

How to Choose a Biohazard Cleanup Company

You can also compare Bio Recovery with other providers:

Frequently Asked Questions

What is Bio Recovery?

Bio Recovery is a nationwide biohazard remediation company specializing in crime scene cleanup, suicide cleanup, unattended death cleanup, blood and bodily-fluid remediation, infectious disease disinfection, commercial biohazard cleanup, and other specialized remediation services.

How long has Bio Recovery been in business?

Bio Recovery has been providing specialized biohazard and trauma cleanup services for more than 20 years.

Is Bio Recovery available 24/7?

Yes. Our team is available 24 hours a day, 7 days a week for biohazard cleanup assistance.

Where does Bio Recovery provide service?

Bio Recovery provides nationwide biohazard remediation services through its service network.

Does Bio Recovery only clean crime scenes?

No. Crime scene cleanup is one of our specialties. We also provide blood cleanup, suicide cleanup, unattended death cleanup, infectious disease disinfection, hoarding cleanup, commercial biohazard cleanup, decomposition and odor remediation, vehicle biohazard cleanup, and other specialized services.

Are Bio Recovery technicians trained?

Yes. Our technicians are trained and certified to perform specialized biohazard remediation. We also publicly identify professional credentials and safety expertise on our Certifications & Training page.

Does Bio Recovery work with businesses?

Yes. We provide commercial biohazard remediation for businesses, property managers, institutions, and other organizations.

Does Bio Recovery work with law enforcement and government agencies?

Yes. Our public materials identify experience working with law enforcement, government agencies, military organizations, and other public-sector institutions.

Does insurance cover Bio Recovery’s services?

Coverage depends on the customer’s insurance policy and circumstances. We provide information and documentation to help customers navigate the insurance process.

How quickly can Bio Recovery respond?

Our team is available 24/7. Response times depend on location, circumstances, technician availability, and the nature of the incident.

 

Need Help Now?

If you’re dealing with a crime scene, unattended death, suicide, blood contamination, infectious disease, or another biohazard situation, you don’t have to handle the cleanup yourself.

Bio Recovery is available 24 hours a day, 7 days a week.

Call (888) 752-5001

Contact Bio Recovery