Commercial Refrigerator & Freezer Cleaning Services

We specialize in sanitizing and disinfecting commercial biohazardous refrigerators and freezers in event of a recent power outage or rotten meat contamination. Give us a call for immediate, discrete, 24/7 help near you.


Please note that insurance may or may not cover these situations.  If insurance does not cover the cost, there is a $2,500 minimum. When you call, to dispatch your inquiry to the proper team, please do NOT state this situation as an emergency.

Hasn’t it happened to everyone at least once? Something has run afoul in the refrigerator, and the entire home kitchen smells like, we have to say it, an outhouse. Your first thought probably is: how do you get the rotten smell out of the refrigerator? When it's a commercial kitchen, you need to be thinking about your customers safety and the potential liability. When is it considered safe for your customers?

It's considered safe when a biohazard company like Bio Recovery issues a certification that the site has been properly and entirely treated. You might decide to do it yourself and find the source of the smell, remove it, and throw the culprit in the outside dumpster, but you can expect the smell to return. Don't open up the potential for your guests to get sick. Let us help you reduce that liability.

Why Does My Walk-In Refrigerator Need Professional Cleaning?

A commercial, walk-in, industrial fridge or freezer needs to be treated professionally when it has "failed" or it has been contaminated by rotten food. A failed refrigerator refers to when the unit has lost electricity, is unplugged, or has sat unattended for a lengthy amount of time. If you smell an odor, call us right away.

The odors inside indicate potentially dangerous:

  • Spores
  • Putrid food (even if some food does not show visible signs)
  • Mildew

Now is the time for industrial strength cleaning, sanitization, and disinfection. Non-running fridges that are filled with food products eventually start to smell noxious. For situations like this, you are going to need a professional biohazard cleaning crew to help you.

Avoid the Liability, Hire the Pros

It is unethical and also a potential liability to ask your staff to take care of the situation. Even if you try to clean it yourself you're opening yourself up to get sick or unknowingly spreading the issue. Refrigerators in this shape are serious health hazards that should be taken care of by a trained company like Bio Recovery. As a nationwide licensed specialized cleanup company we are the only ones able to provide certification for you to continue operating safely once the site is properly treated.


What Are Health Hazards From Spoiled Edibles?

Health hazards are any situation that is a threat to public health or patrons. It can be a deadly disease or potential bacterial outbreak. Food poisoning, one of the most common and dangerous health hazard to commercial kitchens, originates from harmful bacteria. Food poisoning symptoms can be fever, stomach cramping, vomiting, dehydration, and diarrhea. Foodborne sickness can last for some time and vary in severity and intensity.

Other illnesses that can occur from eating spoiled food, writes the National Institute of Diabetes, Digestive and Kidney Diseases, include:

Failed Refrigerator & Freezer Cleanup

  • Salmonella
  • Parasites
  • Norovirus
  • Hepatitis A
  • Roundworms
  • Botulism, and more

Additional Services We Offer

We are fully equipped to handle contamination cleanup of any size and scope. With commercial properties, especially kitchens, there is naturally a lot of foot traffic, leading to more potential factors. Rest assured, if the situation calls for it we are also licensed and experienced to also help with the following:

Do you service home refrigerators?

At this time we are servicing residential refrigerator cleanups on a case by case basis. We understand the frustrations of dealing with these type of situations at home. The good news is that residential incidents are much easier to contain than public business premises. If you're dealing with reoccurring home odors as a result of rotten meat, or looking for tips on how to prevent this situation, our crew has some tips for you below. If these tips do not apply to your situation, please feel free to give our hotline a call.

We have dedicated teams to efficiently respond to these situations. To get the fastest response and ensure your inquiry is not lost, please do NOT state this situation as an emergency when you call.

Sometimes, the condition of the fridge or freezer is such that the appliance is no longer usable. In this case, you will need to get rid of the appliance and the rotten food that was left inside. If you have a home refrigerator in this situation right now, we recommend:

  • Removing the rotten food and throwing it out in a separate garbage bag
  • Removing the refrigerator or freezer and recycling it
  • Sanitizing your home

Who We Are

Bio Recovery is a five star licensed, bonded, and insured cleanup company specializing in hazardous material (HAZMAT) cleanup situations. We have over two decades of experience and are fully licensed, bonded, and insured for all services we provide.

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We're here to help, 24/7.


Our Process

You are making one of the best decisions by trusting a team of professionals to take care of the situation. We understand that one of the difficulties business owners have is understanding the work that will be done on their establishment. We agree transparency is important when selecting a company to handle the disinfection of your establishment -- that's why we provide a thorough overview of our process both online and when you call.

Our Promise To You

We have nationwide crews available for any kind of emergency, eliminating any potential downtime for your establishment. We are quick to stop the spread of contaminants and operate understanding that any downtime is revenue loss for you. We aim to minimize this as much as possible with a combination of 20+ years of experience and fully supplied emergency response crews. Thank you for trusting us with your business. As always, our promise to you:

  • Keep you informed on earliest availability, turnaround, and details of the job.
  • You are hiring a licensed, bonded, and insured company.
  • We are able to certify our cleanups to allow your establishment to reopen.
  • We thoroughly assess all contamination and potential damages and assure transparency throughout the entire process.
  • We arrive in unmarked work vans and do NOT speak to the press or media regarding your situation.

You're always welcome to ask any questions or bring up any concerns at any part of the process. Thank you again for trusting us with your business.

Pricing & Payment Options

For your convenience, we have a variety of different payment options. Property insurance is accepted and the most ideal, and we also offer self pay, government grants paid through assistance funds, and a flex payment option. If you decide to self pay, we can guarantee the best price available with multiple payment options.

  • Insurance sheet

    Insurance Claim

    Insurance sometimes covers cleaning costs. We work with the claims department of your homeowner's, renter's, or car insurance on your behalf.

  • Payment options

    Direct Payment Options

    In the rare event your situation isn't covered by insurance, we will work with you. We offer unbeatable prices to that of other cleanup companies.

  • Cleanup assistance form

    Assistance Funds

    We can help connect you with the most appropriate funding sources to help with coverage gaps, deductibles, or out-of-pocket expenses.

More Options

These situations are never timely, so we strive to make payment one less problem by offering multiple options. If your business was the scene of a crime, we can also help secure government resources for possible financial assistance opportunities.

For your convenience, we accept:

  • Property Insurance
  • Credit Cards
  • Payment Plans
  • Cash & Checks
  • Additional Options

Google Reviews From Our Clients

Thomas Gray
Thomas Gray
I contracted the services of BioRecovery for a Biohazard clean-up in my home. From Alex, the lead on the cleanup team, to Jessica, who coordinated with the insurance company, everything was done top-notch. The team worked clean and quickly to remove all the damaged property and Jessica was instrumental in getting my insurance company to cover the replacement of the items which were damaged. Just as important, as promised, they accomplished everything within the financial limits set by my insurance company. There were no additional bills. This is the company to use, if you are ever in need of a biohazard clean-up.
Jysseca Gohn
Jysseca Gohn
The technician, Justin Penn, was helpful, polite and respectful. Made this part of the process so much easier for everyone. Would recommend services to others in need.
Joshua Gohn
Joshua Gohn
Quick service, very respectful, and the service tech (Justin Penn) had a great understanding of what he was doing and how to help me. I was in a very dark place and this company felt like a light in the dark. Thank you so much for a job well done.
Carolyn Wells
Carolyn Wells
This team was an absolute God send to my family on one of the darkest days of our lives. They are professional yet compassionate, friendly, easy to talk to, answers any questions you need and just truly have a heart of caring. It’s more than a job. I feel that it’s a ministry. They were helpful in so many ways. Thank you so much, David and Brandy for what you do. God bless you.
Jacqueline Frangoulis
Jacqueline Frangoulis
Wonderful company! Would definitely recommend!
Nancy Marksteiner
Nancy Marksteiner
Highly recommend this company! Excellent service and compassionate employees which was so needed during this difficult time
Amazing people in the office. Very professional and helpful techs during hard time. I would definitely recommend.
Alex Nadolnik
Alex Nadolnik
Great company from the office to the techs. Very discreet, and professional during a difficult situation. Thank you again to the whole team.
Kevin Marksteiner
Kevin Marksteiner
Very helpful with the clean up!! Very attentive and compassionate to my needs. Couldn’t say enough good things about this company! Aces!!


At times trying to find specific information for how your business can be affected in event of a refrigerator/freezer cleanup can feel like you're looking for a needle in a haystack. As always, we've got your back. Below we've compiled a list of reputable resources to help you in your search:

Recent Blog Posts

Frequently Asked Questions

Having many questions about these incidents or how to prevent them as you transition to your next unit is natural. When it's your business it's only natural to have some basic knowledge to prolong your investment. Know our representatives will do their best to answer all your questions. If you have a question that's not listed below, feel free to ask when you call. Our hotline is available 24/7, nationwide.

Industrial Freezer Cleaning Crews Available Near You

Bio Recovery has been around for over 20 years. We provide experienced, caring professionals who can supply the recovery services you need. Our hotline is available 24 hours a day and handles your information respectfully and discreetly. We adhere to all our industry’s best practices and guidelines put in place by the Occupational Safety and Health Administration (OSHA), the Environment Protection Agency (EPA), and the Department of Environmental Conservation (DEC).

At Bio Recovery, we care about our customers’ unique circumstances, and we are pretty good at understanding what they want and getting it done quickly. Most of our services are covered by your insurance company. Contact us so we can help you!

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