Client feedback straight from Google.
Trustindex verifies that the original source of the review is Google.
Thomas Gray2024-07-06I contracted the services of BioRecovery for a Biohazard clean-up in my home. From Alex, the lead on the cleanup team, to Jessica, who coordinated with the insurance company, everything was done top-notch. The team worked clean and quickly to remove all the damaged property and Jessica was instrumental in getting my insurance company to cover the replacement of the items which were damaged. Just as important, as promised, they accomplished everything within the financial limits set by my insurance company. There were no additional bills. This is the company to use, if you are ever in need of a biohazard clean-up.Trustindex verifies that the original source of the review is Google.Jysseca Gohn2024-05-30The technician, Justin Penn, was helpful, polite and respectful. Made this part of the process so much easier for everyone. Would recommend services to others in need.Trustindex verifies that the original source of the review is Google.Joshua Gohn2024-05-30Quick service, very respectful, and the service tech (Justin Penn) had a great understanding of what he was doing and how to help me. I was in a very dark place and this company felt like a light in the dark. Thank you so much for a job well done.Trustindex verifies that the original source of the review is Google.Carolyn Wells2024-04-08This team was an absolute God send to my family on one of the darkest days of our lives. They are professional yet compassionate, friendly, easy to talk to, answers any questions you need and just truly have a heart of caring. It’s more than a job. I feel that it’s a ministry. They were helpful in so many ways. Thank you so much, David and Brandy for what you do. God bless you.Trustindex verifies that the original source of the review is Google.Jacqueline Frangoulis2024-03-13Wonderful company! Would definitely recommend!Trustindex verifies that the original source of the review is Google.Nancy Marksteiner2024-03-12Highly recommend this company! Excellent service and compassionate employees which was so needed during this difficult timeTrustindex verifies that the original source of the review is Google.Don2024-02-29Amazing people in the office. Very professional and helpful techs during hard time. I would definitely recommend.Trustindex verifies that the original source of the review is Google.Alex Nadolnik2024-02-29Great company from the office to the techs. Very discreet, and professional during a difficult situation. Thank you again to the whole team.Trustindex verifies that the original source of the review is Google.Kevin Marksteiner2024-02-27Very helpful with the clean up!! Very attentive and compassionate to my needs. Couldn’t say enough good things about this company! Aces!!
Client testimonials sent diectly to us.
"It was such a relief to have professionals to take care of what turned out to be an especially difficult job. Your cleaning crew spared our staff a great deal of trauma."
- Jessica Grimm-Lyon, Administration Director, Housing+ Solutions, NY
“Amazing services and beyond. Great work from start to finish! My house floors after our little family disaster looks restored and almost brand new. Thank you :)”
- Ed Moore, Asbury Park, New Jersey
“Experienced a difficult spill in one of our hotel rooms. The Fort Lauderdale Police told us the person must have checked in and passed away the day before last so the cops said call these guys at Bio for crime scene cleanup. Turned out they were a top notch crew. I didn’t go through insurance, so paying credit card was also a plus.”
- Management Co., Senior VP of Operations, Fort Lauderdale, Florida
“They sent their supervisor to our house and started cleaning up blood on the floor and walls in the room. Then they sprayed (maybe something organic with steam) around the room. I had to cover my tables and chairs a little. They were able to remove the stains from yesterday. They were kind, professional and had reasonable rates and I definitely recommend them.”
- Pam Reynolds, St. Petersburg, Florida
“This is a pretty good example of how customer service should feel like. For my company, I’ve used them to cleanup MRSA, flu and staph infections in the office and couldn’t be happier with the results. These guys were professional and quick.”
- Juan Hernandez, Baltimore, Maryland
“Since I called Bio Recovery, I feel like I’ve gotten a company with good people that can get the job done well. Out of all the calls I made to clean up my home after my mother passed away, I am glad I chose this company.”
- Sheila Hall, Brooklyn, New York
“I was reached out to by a secretary at this company and she was helpful. Since I paid for the crime scene cleanup with homeowners insurance it was easier and no fees. Saved us a ton and we were glad of that. They also put me and my sister up in a hotel for the day which were are grateful for. This is obviously a company that cares about their clients and reputation. The only good experience at a bad time in our lives.”
- Edith Quattrucci, Riverhead, New York
“I’m somewhat new to calling a crime scene cleanup company, but after having a horrible company over to clean one of our apartments after someone passed away, I needed someone professional to redo it. Jim at their office was amazing. He walked me through how the cleanup would happen with one of his supervisors and everything he said went as planned. Our insurance company even paid for everything which was a big plus for us. No complaints about this company.”
- Donna Benson, Dix Hills, New York
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