Client feedback straight from Google.
I wanted to send a heartfelt thanks to Nick & John. They were compassionate and caring during this difficult time. They were open and honest and did an amazing job. Thanks you gentlemen my family and I appreciate your work and professionalism.
Chris P2024-10-16The entire team was professional, knowledgeable and efficient. I highly recommend using this company for your environmental needs. A special shout out to Scott in the office, Barron and Damien for their exceptional work and customer service.Ann Walko2024-10-09Bio Recovery was, by far, above and beyond what I expected. Tristan and Jason were VERY thorough, compassionate, and answered any and all questions about the clean- up of my DIL's suicide. Everything that was questionable, was either cleaned up or removed. The room was spotless when they left. I would HIGHLY recommend Tristan and Jason OR your company for any type of situation like this that our family had to endure. Thank you!Sandra Molko2024-10-04BioRecovery were very helpful with dealing with insurance in the cleanup. The cleanup team, Alex and Oz did a great clean up and had good communication throughout it.Mice2024-09-29Kevin and Chris are caring, kind and work very well together for the goodness of the customer's, 5 star guys may God bless and keep them safe On and Off the Job that they do each and every dayIvy Robinson2024-09-29The most professional and coolest guys ever they made a bad situation less painless Kevin & Chris my guysJamil Randolph2024-09-07Team was great, very professional and honest about the job.Cy Bergner2024-08-23The Bio Recovery team was very professional, and very respectful of the sensitivity of the job that needed to be performed. They did a fantastic job and kept in close communication with me throughout the process. Would highly recommend.Liza Duvall2024-08-19
Client testimonials sent diectly to us.
"It was such a relief to have professionals to take care of what turned out to be an especially difficult job. Your cleaning crew spared our staff a great deal of trauma."
- Jessica Grimm-Lyon, Administration Director, Housing+ Solutions, NY
“Amazing services and beyond. Great work from start to finish! My house floors after our little family disaster looks restored and almost brand new. Thank you :)”
- Ed Moore, Asbury Park, New Jersey
“Experienced a difficult spill in one of our hotel rooms. The Fort Lauderdale Police told us the person must have checked in and passed away the day before last so the cops said call these guys at Bio for crime scene cleanup. Turned out they were a top notch crew. I didn’t go through insurance, so paying credit card was also a plus.”
- Management Co., Senior VP of Operations, Fort Lauderdale, Florida
“They sent their supervisor to our house and started cleaning up blood on the floor and walls in the room. Then they sprayed (maybe something organic with steam) around the room. I had to cover my tables and chairs a little. They were able to remove the stains from yesterday. They were kind, professional and had reasonable rates and I definitely recommend them.”
- Pam Reynolds, St. Petersburg, Florida
“This is a pretty good example of how customer service should feel like. For my company, I’ve used them to cleanup MRSA, flu and staph infections in the office and couldn’t be happier with the results. These guys were professional and quick.”
- Juan Hernandez, Baltimore, Maryland
“Since I called Bio Recovery, I feel like I’ve gotten a company with good people that can get the job done well. Out of all the calls I made to clean up my home after my mother passed away, I am glad I chose this company.”
- Sheila Hall, Brooklyn, New York
“I was reached out to by a secretary at this company and she was helpful. Since I paid for the crime scene cleanup with homeowners insurance it was easier and no fees. Saved us a ton and we were glad of that. They also put me and my sister up in a hotel for the day which were are grateful for. This is obviously a company that cares about their clients and reputation. The only good experience at a bad time in our lives.”
- Edith Quattrucci, Riverhead, New York
“I’m somewhat new to calling a crime scene cleanup company, but after having a horrible company over to clean one of our apartments after someone passed away, I needed someone professional to redo it. Jim at their office was amazing. He walked me through how the cleanup would happen with one of his supervisors and everything he said went as planned. Our insurance company even paid for everything which was a big plus for us. No complaints about this company.”
- Donna Benson, Dix Hills, New York
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