Disinfection and Sanitization Services

We start by requesting pictures of the damages and the property, getting the square footage of where the incident occurred on the property, to generate the best estimate possible. We'll also ask how the incident happened and collect property insurance or homeowner insurance information to verify policy coverage.

For utmost privacy, we arrive in unmarked work vans. Our crews will be in proper PPE and bring non-allergenic cleaning supplies and testing equipment with them.

We'll take more photos and notes on the scene, thoroughly addressing any areas of the home that may have additional hazards. Some areas may need additional work, depending on the condition of the home. If this is the case, this information will be communicated to you, and you will sign off on it in the SOP (standard operating procedure).

Photos and notes are used for insurance, administrative documentation, and to restore work areas to original condition (where applicable).

We test all common areas of the property to make sure our coverage is accurate. We cannot assume the contamination is contained to only one area. Infectious bacteria and viruses are very virulent and spread to many surfaces in your home, even the places you'd least expect.

Since bacteria and viruses cannot be seen by the naked eye, we use state-of-the-art, cutting-edge monitoring and testing systems to detect them. We are one of the few professional disinfection companies to use ATP testing when we test for the presence of infectious bacteria. ATP (abbreviated for adenosine triphosphate) is found in every single living bacteria, so if a surface is heavily contaminated, an ATP test will measure high levels of ATP.

When an occupant has had a highly infectious case such as C. diff, high levels of ATP may be found on several surfaces, and a company like us should be called to clean the area.

The surfaces are then cleaned. Aerosols are seldomly ever used, as the transmission of aerosols can cause greater disturbances to dust/soil in the area to be cleaned and disinfected. Instead, we use a hospital-grade botanical germicide spray registered by the EPA.

We use a top-rated, safe, eco-friendly germicide that requires no PPE to be handled. Harmful chemicals like ammonia, petrochemicals (or petroleum derivatives), or synthetic fragrances are never used during our cleanups. Our spray is ideal during any cleanup procedure, at any location, and/or where any individual who is at high risk or chemically sensitive could be exposed.

We disinfect the property as if it were our own, so we make sure to test the surface by disinfecting a small area with the germicide. If there are no issues, the disinfectant is applied over the entire area and left to air dry for 10 minutes. To disinfect an area, you do not rinse or wipe it down with the disinfectant. Our main active ingredient is an all-natural botanical that remains active in organic matter, whereas other disinfectants do not.

After the affected areas are cleaned, our workspaces are then disinfected. Your safety, as well as that of our workers, is our number one priority, so if the harmful material was in an area that required additional work to access, we will then restore the property to its pre-contamination condition. We use the pictures taken during our initial assessment for restoration guidance.

In this step, any remaining debris from the work site is removed, and the site is retested to ensure all hazardous material has been removed.

An infectious disease cleanup requires more than just the right equipment. Biohazard waste is meant to be removed in a specific way, following certain OSHA rules and regulations. You must be licensed and dispose of the waste at specific medical/biohazard waste facilities. We take care of this so you don't have to.

Since most situations are covered by property or homeowner's insurance, we try to work with the insurance provider to cover the entire payment and minimize out-of-pocket cost as much as possible. Our teams will continue to work with insurance before, during, and after your incident to ensure as much of your claim is paid without incurring any additional out of pocket cost to you.